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Frequently Asked Questions (FAQs)

Step One: Choose your frame

Step Two: Select your lens (higher index for thinner lenses, blue-filter for heavy screen users and light responsive lenses turn dark when outdoors)

Step Three: Upload an image of your prescription

Step Four: Add to Cart

Step Five: Ensure that the details (frame and lens) are correct before proceeding to checkout

Step Six: Enter your billing details, shipping address and make payment

You will receive your glasses within 7 working days if you made the online order before 12 noon on a working day.

You can book an appointment for an eye examination here if you do not have your prescription and your glasses will be processed following the eye examination.

If you currently have a pair of spectacle frame that fits you well, look out for the size that is usually printed on the temple, ie. 50¨18-135. While browsing through our frame collection, select a frame that is of similar size to your current pair.

Yes, do let us know the frame(s) that you would like to try and our optometrist will bring them to you during your eye examination.

All glasses and sunglasses purchased from us are under 6 months warranty against manufacturing defects.

If you have any problems with your glasses, get in touch with us at enquiries@icareanywhere.com.sg or WhatsApp us at 8868 9807.

You may make an appointment for an eye examination here, indicating your preferred date, time as well as location (partnered optical shop or home eye examination).

The consultation charge for an eye examination is SGD 80.

Do contact us at enquiries@icareanywhere.com.sg or WhatsApp at 8868 9807 for bundle or corporate rates.

The basic tests include checking your prescription (power of your eyes), front (eyelids, cornea, crystalline lens) back (retina) of the eye as well as your eye pressure. Depending on your symptoms during the eye examination, additional tests may be carried out. More details of the eye examination may be found here.

The tests performed at home are no different from the tests performed at our partnered optical shop. Our portable equipment and professional optometrists are able to provide a comprehensive eye examination and eyecare advice following the home eye examination.

You will need to fill in an online questionnaire few days prior to the home eye examination. During the home examination, a 2 meters distance and a dim environment will be sufficient.